PetSuites Erlanger

My dog didn’t have a great experience with boarding previously with a different company but he really seemed to enjoy himself here. He likes one on one people interaction more than a giant room of other dogs so that was the service I signed him up for and I was pleasantly surprised to see him so relaxed in his progress pictures every day he was there. We will be using them again!

This was our 3rd experience with pet suites. The other 2 were great or we wouldn’t have brought our dogs back. The girl that checked us in was terribly rude and tossed the shot records on the counter, they overcharged us $180 which was eventually refunded, and my dog came home with a sore on his eyes. Disappointed and will find a new place to board my babies.

I’m a new momma with a first incredible experience. I found this place last minute driving by to the hotel and immediately had to contact them first thing in the morning to see if they could take my 5 month old Bernadoodle. While they didn’t answer right away, they immediately texted me 30 min later which is amazing. They kindly let me know that she couldn’t do doggy daycare but rather puppy daycare. The second time I called they immediately answered and let me know that they had availability to take in my baby that same moment. My family went to visit the ark encounter and picked her up around 5pm. My puppy was very scared to go in and I am almost in tears going out the door, but saw that the staff picked up my 26 pound baby and gently took her to her spot which was right by the glass behind the counter. I felt secure to know that the employee cared and that she would have a great day. On our trip we got TWO cute pictures and a report of of well being and that definitely makes this place awesome! Thank you for taking care of my Aly girl!

We have used PetSuites Erlanger for a couple of years for both boarding and grooming and both services are excellent. Their facilities are clean and the staff is always friendly and professional. I like that their services can be booked online and they always contact us within a day or so to confirm the booking. When boarding they have several options to enhance our dog’s stay and they always come home healthy and happy. One time after boarding they accidentally misplaced our dog’s new bed and happily deducted the cost of the bed off our total without any issue. Their groomers do an amazing job and our dogs always smell and look great. So far of all the groomers we have tried PetSuites are the best and we use them exclusively now. I would highly recommend PetSuites Erlanger for any services they offer, you and your pet won’t regret it.